ETERNAL TREE

SHIPPING COSTS

Free shipping on all orders over £75 / $100 / €100

Shipping prices vary by country and are calculated at checkout.

Note: Smell-Proof Bags & Papers ship separately from clothing & accessories. See below.

Clothing & accessories:

Production Time:
2–5 business days (Made to Order)

Estimated Delivery Times:

-Business days, excluding weekends & public holidays
-Locally shipped where possible (US, UK, EU, Canada, Australia)

UK (VAT included)

• T-shirts: 2–3 days
  
• Otherl: 2–8 days

USA

• 2–8 days
  
• Choose Express at checkout for priority processing
  

Europe

• 2–8 days
  

Canada

• 2–5 days
  

Australia

• 3–14 days
  

Rest of World

• 3–30 days
  

*If an item cannot be fulfilled locally, international shipping may take 10–30 days after processing.


IMPORTANT NOTES

• Most orders ship within or faster than the estimated timeframes
  
• Delivery times are estimates, not guarantees
  
• Delays can occur due to carriers, weather, or customs
  
• All orders are tracked
  
• You’ll receive a shipping confirmation email with tracking once your order ships
  
  
  

SMELL-PROOF BAGS & PAPERS

We currently ship Bags & Papers to: UK, US, EU & Switzerland

UK

• £3.99
  
• 2–3 days (Tracked 48)
  

US

• $9.99
  
• 6–7 days (due to tariffs)
  

EU / Switzerland

• €5.99
  
• 3–5 days
  
• All Bag & Paper orders are dispatched within 1–2 business days
  
  
  

VAT & DUTIES

UK

• VAT included
  

US

• No tax or duties

(Very rarely, courier may charge a small handling fee)

EU / Rest of World

• VAT not included

Courier may charge VAT and a small handling fee on delivery

RETURNS & ISSUES

Every item except Smell-Proof Bundles & Papers is made to order, so we cannot accept returns or exchanges.

If there is any issue with your order, please contact us and we’ll make it right.

Full shipping policy - HERE.
Full refund/return policy - HERE.